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Posts Tagged ‘technical support’

Your Computer is Infected, Call This Number (Scam)

Just a quick post as i received a call from a client saying that he had a message on his computer today “stating that his computer has a serious virus and then asked him to call 866-628-4936 or a UK number to remove the virus” which was a voice speaking to him!!

This is defiantly a SCAM “DO NOT CALL THE NUMBER”

If you require any help or support with this problem please don’t hesitate to contact us or visit our website Remote computer repair

Kind Regards

IT Solutions Site Support Team

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Computer help for the elderly in the UK

For senior citizens, learning computers and basic internet skills is not an easy task. It is a link to keep in touch with family members. I won’t even go into the health benefits that could come from nimble fingers on the keyboard, or from playing senility staving games. The list goes on. In fact, what holds true for those on the right side of the age divide is also true for senior citizens when it comes to internet and basic computer skills.

Many of you will call your internet service provider asking for help with your computer or laptop however this can be very frustrating as most ISP’s will not offer any additional help or tech support.

Here at IT Solutions Site Ltd we offer remote technical support or please feel FREE to drop us an email regarding your problem as we are always happy to help you!

Visit our site @ Our Technical Support Page

Many Thanks For Visiting Our Site.

Technical support phone number uk?

IT Solutions Site Ltd – Tech Support 02921 253 536 Our yearly support plan gives you peace of mind 365 day’s a year our support team is on call 24/7 to provide you instant online computer technical support over the phone via email or to use remote support if you’re online. Our yearly service also entitles you to a monthly health check via remote session where we will ensure your system is running at optimum performance.

Visit our website for further details www.it-solutions-site.co.uk

Cold Calls – Fake Tech Support Virus Scams UK

There has been a marked rise in computer users reporting cold calling scams relating to tech support.  Most of the calls say they are from windows support or technical support and that your computer has a virus, any call telling you there is a virus, unless it is from an IT support company you have had dealings with, is potentially a scam.

A lot of the calls originate from India but often they will try to convince you they are a UK company, often located in Birmingham, London, Manchester or Banbury.  Advice to consumers is to either hang up, record the call to be passed on to fraud agencies or demand to be removed from their database and discontinue the call.  At no point should consumers enter into discussion with these scammers or give out any personal details or computer IP addresses nor follow there direction to any website or remote access tools.

The scam works by telling consumers they have had a report from your computer that it has a virus and would like them to check for a list of files to confirm this, the list that comes up may well look convincing but really they are usually windows prefetch or temp files  The scammers then ask consumers to install their remote control software onto the computer – for this there is a charge.  At this point the scammers appear to run a few commands before announcing the system is very infected, even that it may crash within 5 minutes unlkess their software is purchased.

If anyone would like any help or support please don’t hesitate to contact IT Solutions Site Ltd we offer computer technical support services in the UK

To report this issue please contact action fraud www.actionfraud.org.uk

For full virus protection we recommend Vipre anti-virus details can be found here

Regards

IT Solutions Site Support Team

Computer Support – FREE PC Help Online

Free computer support & help – with our 12 month support plan online PC help reliable computer tech support.

We also offer remote PC support and a monthly health checks

Get FREE tech support with our plan today!

Sign up for computer support plan

Computer Support UK, Computer Repair, Remote Pc Support

You can now get a 30 day FREE trial when subscribe to our 12 Month Computer Maintenance Support direct from our website for just £5.75 a month for each computer.
Why have the 12 month maintenance support?
We will schedule Monthly health checks and make sure your computer is covered against threats and malicious software
All support via remote technician.
Call us anytime in 12 months for help and advice regarding your computer FREE
Subscribe here: PC Security Services & Health Check Support www.it-solutions-site.co.uk/Support.html

Kind Regards
IT Solutions Support Team