Home > Latest News > AVG Update Keeping Some PCs From Booting

AVG Update Keeping Some PCs From Booting

Users running both the 64-bit edition of Windows 7 and the free AVG 2011 antivirus suite may have had a little trouble booting their PCs after a recent update. The update, which AVG released yesterday, was causing a STOP error, thus preventing PCs from booting into Windows. It’s since been pulled, but, if you’ve been stung by the bug, be prepared to break out that recovery disk.

If you need any help or support with this issue please don’t hesitate to contact us

IT Solutions Support Team 🙂

Advertisements
Categories: Latest News Tags: , , ,
  1. December 3, 2010 at 11:38 pm

    We’re very sorry for the inconvenience. Over the past 24 hours, AVG has had two update issues. The problems affected Windows 7 users on 64-bit products. As soon as we were first notified about these issues, we immediately began fixing the problems. AVG is taking swift action on this matter. We remain committed to our customers, and, as such, we are taking the following actions:

    1-Updates have been issued for both of these issues and are currently being propagated to the broad AVG user base.

    2-For the next 48 hours, we are offering free technical support to our entire user base; anyone who has been affected by either of these issues.

    PAID CUSTOMERS: Support for System crash after the recent AVG 2011 update 3292 (BSOD)
    If you have encountered the above mentioned issue with the latest AVG update and FAQ 4079 didn’t help you, please contact our English support team by dialing the following numbers:

    1-Home and Free customers: 24/7 support +1-877-367-9933

    2-Business customers: 9:30am-6:30pm EST +1-828-459-5436 or skype:avg-nc
    You can also email us at updateissuehelp@avg.com.

    FREE CUSTOMERS: Support for System crash after the recent AVG 2011 update 3292 (BSOD)

    1-If you have encountered the above mentioned issue with the latest AVG update and FAQ 4080 didn’t help you, please contact our English support team by dialing the following number:

    2-24/7 support: +1-877-367-9933

    You can also email us at updateissuehelp@avg.com

    AVG sincerely regrets any inconvenience this issue has caused and we are ready to help you resolve this as quickly as possible.

  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: